Shipping policy

Shipping Policy

Last updated: October 19, 2026

1. Printed manuals

Processing time: Printed manuals ship within 1 business day (Monday–Friday, excluding U.S. federal holidays) after payment is confirmed. Orders placed by 9:00 AM Eastern Time on a business day are processed that day; orders placed after 9:00 AM, or on weekends and holidays, are processed on the next business day.

Shipping method and cost (United States): All printed manuals ship free within the 50 U.S. states, Washington D.C., and U.S. territories via USPS Media Mail®. Media Mail is a ground service; typical transit time is 2–8 business days after shipment, though USPS does not guarantee a delivery date. If you need faster delivery, USPS Priority Mail (typically 1–3 business days in transit) is available at checkout; the rate is shown before you pay.

Tracking: A USPS tracking number is emailed to you automatically when your order ships. Please allow up to 24 hours for USPS to show the first scan.

International orders: We currently ship printed manuals within the United States only. Customers outside the U.S. may purchase the PDF edition, which is delivered worldwide by email. If you need an international printed shipment, contact us for a quote before ordering.

2. PDF (digital) manuals

PDF manuals are not shipped. A private download link is sent to the email address entered at checkout within 48 hours of payment (most are sent much sooner). Links are active for 14 days and limited to 5 downloads, so please save your file. If you have not received your link within 48 hours, check your spam/junk folder and then contact us with your order number.

Please make sure the email address on your order is correct. We are not responsible for links sent to an incorrectly entered email address, although we will gladly resend to a corrected address on request.

3. Shipping address

Orders ship to the address entered at checkout exactly as provided. Please double-check it. We are not responsible for packages delivered to an incorrect or incomplete address supplied by the customer, and reshipment in such cases will be at the customer's expense. Address changes can only be made before the order has shipped.

USPS Media Mail cannot be delivered to some freight forwarders or parcel lockers; if USPS returns a package to us as undeliverable, we will contact you to arrange reshipment (additional postage may apply) or a refund of the product price.

4. Lost, delayed, or damaged packages

If tracking shows no movement for 10 business days, or your package arrives damaged, contact us within 7 days and we will open a USPS inquiry and send a replacement or refund. Please keep all packaging for damaged shipments, as USPS may request it. Once tracking shows "Delivered," the package is considered delivered; if you cannot locate it, check with household members, neighbors, and your local post office, then contact us so we can help.

5. Multiple-item orders

Orders containing several printed manuals normally ship together in one package. Occasionally we may split an order into more than one shipment at no extra cost; you will receive tracking for each.

6. Questions

Email admin@amazoniatechnology.com with your order number. We reply within one business day.